Terms & Conditions
1. Only Company’s own drivers are allowed to drive their cars
2. The Company accepts no responsibility for any delays howsoever caused
3. The driver will drive at reasonable speeds permitted according to his judgement taking into consideration road conditions and traffic at any particular time.
4. When a hirer desires to travel to a particular place, the driver will, unless specifically otherwise instructed by the Company travel by the route which is, in his opinion, the best and most convenient for motoring at this time whether the route is shortest or not, and no allowance will be made to the hirer on the ground that the route adopted is not actually the shortest.
5. A reasonable amount of ordinary passenger luggage is allowed, but luggage which in the opinion of the driver amounts to an excessive weight/size will not be carried. The Company accepts no responsibility for any loss or damage to any luggage or property carried in or on the car howsoever such loss or damage is caused. In case of excessive luggage requirements the company has to be notified 24 hours prior to the journey.
6. When a car is hired for several days, whilst every endeavour will be made for the hirer to retain the same car and driver during such a period the Company reserve the right to substitute any other car or driver according to the requirements of the service.
7. Car parking fees will be charged at cost in all cases (except for 1 hour waiting included in arrival airport transfers).
8. Additional charges will be calculated at the basic time and miles rate or at the hourly rate, whichever is greater for all services exceeding original booking.Gratuities at clients discretion
9. Full payment has to be settled prior to commencement of the services unless Client has established credit facilities in which case all invoices have to be paid within 7 days since receipt of the invoice.
10. Cancellation charges(100%) as follows:
- Airport transfers (cars) - 24 hours
- Airport transfers (coaches) – 48 hours
- Tours and Hourly hire – 48 hours
- Guiding services – 7 days
- Out of London overnight touring – 7 days
- Theatre, concert, sport tickets – non changeable & non-refundable once confirmed
- Hotel accommodation – 24 hours – 30 days, subject to hotel’s discretion
- Group Cancellations - on request
- Airport transfers (coaches) – 48 hours
- Tours and Hourly hire – 48 hours
- Guiding services – 7 days
- Out of London overnight touring – 7 days
- Theatre, concert, sport tickets – non changeable & non-refundable once confirmed
- Hotel accommodation – 24 hours – 30 days, subject to hotel’s discretion
- Group Cancellations - on request
11. All rates quoted are in GBP(Great Britain's Pounds) unless otherwise specified.
12. All prices are inclusive of VAT at current rate unless otherwise specified.
13. The Company accepts the following credit cards American Express, Visa, Mastercard, Swich/Maestro.
14. Prices are subject to alteration without prior notice.